AI Solutions to Optimize Business Engagement

We offer leading conversational AI and voice recognition solutions with our expert team.

Frequently Encountered Problems

Challenges are always in the corner, with Indotek.ai, we can help you overcome them

Repetitive Tasks

Companies encounter problems with routine and repetitive tasks that consume excessive time and resources. This can result in boredom and lack of motivation among employees.

Lots of workload

Employees face challenges with high workload volumes that often exceed their capacity to handle. This can lead to physical and mental fatigue, as well as an overall decrease in productivity.

Repetitive Tasks

Companies encounter problems with routine and repetitive tasks that consume excessive time and resources. This can result in boredom and lack of motivation among employees.

Lots of workload

Employees face challenges with high workload volumes that often exceed their capacity to handle. This can lead to physical and mental fatigue, as well as an overall decrease in productivity.

Less efficient work

Operational processes or teamwork may not be optimal, leading to time and resource wastage. This can slow down the smooth operation of the company and disrupt the achievement of goals.

Service quality decreases

Companies experience a decline in standards in providing service to customers. This can result in customer dissatisfaction, loss of loyalty, and negative impacts on the company's reputation.

Less efficient work

Operational processes or teamwork may not be optimal, leading to time and resource wastage. This can slow down the smooth operation of the company and disrupt the achievement of goals.

Service quality decreases

Companies experience a decline in standards in providing service to customers. This can result in customer dissatisfaction, loss of loyalty, and negative impacts on the company's reputation.

Our Solution

Starting from infrastructure, hardware and software. We are ready to provide various solutions for your business needs.

Omnichannel Customer Service

Koikoll revolutionizes customer service and lending with Predictive Outbound Call, number detection, IVR, and One liner IVR. With advanced voicemail detection features, it ensures every interaction is meaningful and also more cost-effective.

Telecommunications Network Services

SIP Trunking is a technology that allows you to make and receive calls over the internet rather than traditional phone lines. Our SIP Trunk service provides seamless communications for businesses, enabling cost-effective and reliable voice communications.

SMS Blast

Reach your customers with personalized SMS messages, increasing customer engagement and brand loyalty.

Whatsapp Business API

Simplify your communication with the Whatsapp Business API Dashboard. From sending generic messages to managing long numbers, our platform empowers businesses to connect with customers on their favorite messaging platforms.

Smart Name Tag

Improve your client interactions with Smart Name Tags. This innovative product analyzes conversations, providing valuable insights to improve customer relationships and drive business growth.

Indotek.ai is an official partner

Use Case

Various examples of products from indotek.ai as well as various use case.

Desk Collection and Telemarketing

One debt collector can contact up to 30 borrowers per day, with the need to switch between calling and sending text messages. With features such as number detection, IVR, and automatic calling, desk debt collectors can increase the success rate of the debt collection process even if they only contact 15 borrowers per day. Regarding telephone marketing, filtering out inactive phone numbers means telephone marketing can reach a higher number of answered calls.

Vehicle or Property Sales

Typically, one seller records about two units sold per month, but top sellers in the store can handle 5 to 10 units per month. With Smart Nametag, performance can be studied and inferred comprehensively by machines. In-depth analysis can generate reports to improve the success rate of common sales pipelines. Our experience with previous users can increase their overall store sales by up to 30%.

Company Needs

Companies with more than 250 employees may start to require certain investments in the front-end, security, and HR departments. Not to mention the administrative work of keeping everything recorded.
With the reception machine, appointments can be arranged easily. Also, in meetings, be they internal or external, a quick setup for meeting tools will allow everyone to not only go paperless, but also be able to receive a transcription and summary of the meeting immediately afterward. The machine can even translate simultaneously between Mandarin, English and Indonesian.

Ready to make a change?

Talk to our team to get personalized strategy

KEM TOWER Unit C Lt. 10 Kec. Kemayoran, Kota Jakarta Pusat, Provinsi DKI Jakarta 10610

(021) 80600800